Risk Management, Compliance, and Internal Controls

Mined Systems is proud to be a 2017 Finalist for the COMPLY Kraken Award for Innovation in Compliance.  Our Compliance Management System services hundreds of consumer-based and B2B-based clients with regulatory and contract requirements.  MSI’s CMS assists with audits, client inspections; reporting and trend analytics. Our CMS tracks disputes and complaints as well as trending and analytics as management tools for providing better client service.  What’s more is the value added for superior service resulting in satisfied consumers and clients.




Project Examples Include:

  • Regulatory Compliance and Implementation of CMS System;
  • Tracking Systems and Internal Operations Process Workflows;
  • Data Security and PCI-DSS Assessments; and
  • Implementation of Data Access, Privacy, and Security tools.

The following is a list of several recent Risk Management projects the company has completed:

Process and Financial Risk Review –  Performed a full Corporate Process Review of U.S. and International organization.  Transformed the Accounts Receivable process into an automated data-driven decision system, connecting multiple disparate systems in multiple locations into a single cloud-based system with layered authority for reporting, analytics and queued processing for faster processing, transparency of third party vendors and increased ROI by greater than 350% over two years while improving compliance and oversight.

International Sales Organization -Provided Contract and  Territory Compliance for North American Franchise Organization connecting multiple disparate systems into a single cloud-based system with over 1500 users and 450 overlapping franchise territories.

Telecom Accounts Receivable Firm –  Compliance Management System (CMS) for the largest U.S. collections firm specializing in telecom. Enabled complaint tracking, tiered workflow, reporting and analytics for root cause complaints, trend analysis, and corrective action. Developed online examination module and policy and procedure tracking. Connected multiple disparate systems into a single cloud-based system with layered authority levels, analytics, and transparency. Achieved ROI of > 340% over a two-year period while significantly reducing risk.